Receiving a referral to hospice or palliative care can feel like being told nothing more can be done. In practice, the referral usually marks a shift in the goal of care — from shrinking the tumour to controlling pain and symptoms and protecting the quality of whatever time remains. Being referred while a person is still eating and thinking clearly is not unusual, and that period is often the easiest time to ask questions and compare options without pressure.

First axis: what kind of hospice care. In many health systems, including Korea's, hospice and palliative services come in several formats — inpatient care in a dedicated unit, home-based care in which a team visits the house, and consultative care delivered by a palliative team while the patient continues to attend the hospital where cancer treatment was given. "Going to hospice" does not automatically mean leaving home for a ward. Availability, waiting times and eligibility vary between institutions and regions, so the first practical step is finding out which formats actually exist within reach of where the patient lives.

Second axis: whether current symptoms are manageable where you are. The decision rests less on any single estimate of remaining time than on how well pain, vomiting or breathlessness are controlled with the current regimen, and whether there is someone to call when things worsen overnight. Pain that appears reliably after meals is often attributed to the tumour alone, but partial bowel obstruction, constipation, peritoneal irritation and altered gut motility can all contribute. Different causes call for different responses, so it is worth not reducing the problem to analgesic dosing alone.

Third axis: understanding and recording the analgesic structure. Sustained-release opioids hold the background level of pain, while short-acting immediate-release doses — often called rescue or breakthrough doses — are intended for pain that surges through that baseline. When pain is predictable, such as before meals or movement, pre-emptive dosing is sometimes discussed, but this must be decided with the prescribing team. Recording how many rescue doses are used each day, how long they take to work and how long relief lasts gives clinicians the evidence they need to adjust the baseline dose. A simple table is enough: time, a 0–10 pain score, what the person was doing, the rescue dose and its effect, bowel movements and gas, vomiting, and how much was eaten.

Fourth axis: signs that should not wait. Sudden severe abdominal pain, vomiting together with a complete stop in stool and gas, black stools or vomited blood, fever, confusion or slurred speech, a marked drop in urine output, and pain that does not settle despite repeated rescue doses all warrant urgent contact rather than waiting for the next appointment. Asking for an after-hours contact number during the first hospice consultation is itself a significant safety measure.

Fifth axis: the caregiver's own health. A caregiver already living with panic, anxiety or depression who carries the whole load alone will find decisions harder and exhaustion faster. Continuing one's own treatment and medication, and converting a one-person structure into a team, directly affects how long care can be sustained. Where driving is difficult and clinics are far away, home-based hospice, visiting nursing and local community health services bring support to the house instead. Palliative teams often include a social worker who can help with transport, caregiving arrangements and costs.

Before you make the call. Photograph the referral document, the diagnosis and the current medication list with doses on a single page. Rank the formats you would prefer. Write down the realistic travel distance and available transport. Confirm, even in one or two sentences, where the patient would like to be and what they most want to avoid — consent from the patient or an authorised representative is part of the process, so this is substance rather than formality. Finally, ask what to do in the interim if there is a waiting list. Asking about hospice is not the same as moving there, and making the enquiry does not commit anyone to giving anything up.

This article is general information and does not replace individual medical care. Decisions about opioid dosing and the timing or format of hospice referral should be made in consultation with the treating medical team.